How Can I Reset My GEPF Self-Service Password?

How Can I Reset My GEPF Self-Service Password?

The GEPF Self-Service is a digital platform that provides GEPF members with easy access to their benefit statements, payment advice, and tax certificates through a web portal. Members can view this information anytime, anywhere, on computers, cellphones, or tablets.

If any details need updating, members can simply email corrections to an agent who will follow the proper procedures to make the changes. With this service, there is no need to visit a walk-in centre or wait for documents to arrive by post, allowing members to easily verify and update their personal information with GEPF.

The information you see on the GEPF portal is what GEPF has, based on details provided by you or your employer. The portal only displays this information and does not store it with any outside company. You access your data using your login details, so it’s important to keep your password safe. If you want, you can change your password at any time.

How To Reset Your GEPF Self-Service Password

Your password might be rejected if it doesn’t meet the required rules, like being too short or missing special characters or numbers. If you forget your password, follow the steps below to reset;

• Visit the self-service portal
• simply click the “Forgot Password” button on the login screen
• Reset it with a new password.

NOTE:

• Your password must have a minimum of eight characters.
• a minimum of one uppercase(A-Z)
• Minimum of one digit(0-9)
• Minimum of one special character

Services Available of GEPF Self-Service

When using the GEPF self-service portal, members can:

• View their benefit statements
• Access tax certificates
• Track registration and retirement benefits
• Update contact details
• Nominate or update beneficiaries
• View personalized correspondence such as letters and newsletters
• Stay informed of the latest notices from the GEPF.

Benefits of GEPF Self-Service

You can interact with the GEPF from anywhere, without needing to visit a Walk-in Centre, call the Call Centre, or wait for documents in the mail.

• Check and update your details anytime.
• Access self-service on various digital devices, anytime, as long as you have an internet connection.

Self-service saves you time and effort—no more long queues or waiting for assistance from a Call Centre agent.

Contact GEPF

Toll-free number: 08 00 117 669
Fax: 012 326 2507

enquiries@gepf.co.za

Postal Address
GEPF Private Bag X63,
Pretoria,
0001

Contact the GEPF self-service number at 012 319 use this number only for self-service queries or email us at selfservicesupport@gpaa.gov.za.

The GEPF Self-Service is designed to simplify processes for pension fund members, giving them more control and easy access to important pension-related services. Visit the official website of GEPF for more information. I hope the provided information is helpful, share your thoughts below in the comment section.