WWW.GEPF.GOV.ZA Enquiries

WWW.GEPF.GOV.ZA Enquiries

Do you have questions about your pension status, do you need assistance with claims, or want to update your personal information? The Government Employees Pension Fund uses various channels to communicate with its members to solve their issues.

Enquiries are questions people ask when they want more information or need help with something, like understanding their pension benefits, filing a claim, or updating their personal details. They are important because they help people make informed choices about their benefits and services.

However, If you have questions regarding your pension status, require help with the claims process, or wish to update your personal information, then you can contact GEPF  through its channels of communication.

GEPF Contact Details

For any issue concerning your pension benefits or claims,

Toll-free number: 08 00 117 669
Fax: 012 326 2507

enquiries@gepf.co.za

Postal Address
GEPF Private Bag X63,
Pretoria,
0001

GPAA Head Office

• Contact Person: Sisi Mpye
• Email address: gauteng.enquiries@gpaa.gov.za
• Address: 34 Hamilton Street, Arcadia, Pretoria, Gauteng

What Is GEPF?

The Government Employees Pension Fund (GEPF), established in 1996, is a defined benefit fund that manages pensions and related benefits for South African government employees. As the largest pension fund in South Africa and one of the largest in Africa and globally, GEPF offers its members a range of benefits, including withdrawal, retirement, ill-health or disability, and death benefits. The fund operates under the Government Employees Pension (GEP) Law of 1996.

What Type of fund is GEPF?

The GEPF is a defined benefit fund, meaning that the benefits are outlined in the fund’s rules and are guaranteed. This means the benefits do not depend on the amount contributed by the member or employer.

What Benefits Does GEPF Offer to Members?

The GEPF offers:

• Benefits for normal, early, late retirement and ill health retirement
• Benefits for members affected by retrenchment/ restructuring
• Funeral benefits
• Child’s pension
• Spouse pension

How Is GEPF Annual Pension Increase Determined?

The GEPF is regulated by the Government Employees Pension (GEP) Law of 1996 and its accompanying rules. These rules, along with the GEPF’s Pension Increase and Funding Level policies, provide clear guidelines for determining the annual increase given to pensioners. The Board of Trustees can approve a pension increase only if it meets certain conditions.

One important requirement is that the Fund’s assets must cover at least 90% of its liabilities. In other words, the Fund needs to have enough assets to pay for at least 90% of the pension payments it owes now and in the future. Therefore, any approved increase must be affordable, taking all these factors into account.

GEPF Contact Details

Toll-free number: 08 00 117 669
Fax: 012 326 2507

enquiries@gepf.co.za

Postal Address
GEPF Private Bag X63,
Pretoria,
0001

Enquiries are important because they help people get the information they need to make smart choices about their benefits and services. For more information visit the official website of GEPF. I hope the provided information is helpful, share your thoughts below in the comment section.